Shipping policy

Shipping Policy

Effective Date: 2/25/25

At Sparkle Motion Designs, every piece is handcrafted with care, and I take great pride in ensuring your order arrives safely. Please review the following shipping policies before making a purchase.

Processing Time

• Orders are processed and shipped within 3-5 business days from the date of purchase.

• Because all items are handmade and one-of-a-kind, I do not offer rush processing at this time.

Shipping Methods & Carriers

• Orders are shipped via USPS, UPS, or FedEx, depending on the most efficient and cost-effective option for your location.

• Tracking information will be provided via email once your order has shipped.

Shipping Rates

• Shipping costs are calculated at checkout based on package weight, size, and destination.

• I currently ship within the United States and select international locations. International shipping rates and any applicable customs fees will be displayed at checkout.

Lost, Delayed, or Stolen Packages

• Once an order has been shipped and tracking information has been provided, Sparkle Motion Designs is not responsible for lost, delayed, or stolen packages.

• If your package is lost in transit, please contact the carrier directly to file a claim.

• If you believe your package was stolen, check with neighbors or your local post office before reaching out to the carrier.

International Shipping

• International buyers are responsible for any customs duties, VAT, import taxes, or fees imposed by their country.

• I am not responsible for delays due to customs processing.

Address Accuracy

• Please double-check your shipping address before completing your purchase. I am not responsible for orders shipped to incorrect addresses provided at checkout.

• If you notice an address error after placing your order, contact me immediately at sparklemotioncrafts@gmail.com. Address changes cannot be made once an order has shipped.

Damaged Items

• If your order arrives damaged due to shipping, please contact me within 7 days of delivery at sparklemotioncrafts@gmail.com with photos of the damage, and I will work with you on a resolution.

By placing an order, you acknowledge and agree to the terms outlined in this Shipping Policy. If you have any questions, feel free to reach out at sparklemotioncrafts@gmail.com.